Client Relations Team 2017-09-25T13:58:52+00:00

CLIENTS RELATIONS TEAM

This team helps the reps stay connected with each of their customers with regularly scheduled phone calls in which they build rapport, check on their current gift supply, and help maintain excellent customer service by answering questions and concerns. After completing a call session for a rep, the rep will receive a detailed email communicating all actions taken by the call managers and call notes. This allows the rep to stay up to speed with the customer.

Kimberly Petersen